Business

Business

The Art of Customer Follow-Up: How Did You Do with Customers?

In a restaurant, it’s expected of the waiter or the head chef to ask two things: If you’re enjoying the food If there is anything else they can do or get for you This particular restaurant practice illustrates a simple customer follow-up, aka the act of assessing your services using your customer’s insight. This scenario …

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Realistic Strategies to Boost Your Truck Dealership Sales

A family-owned and operated truck dealership is different from other sales lots as it caters to a distinct market in the automotive sector. Here are practical ways to increase your truck dealership sales: 1. Provide warranties and honor them People are often careful about dealerships, so build your brand image by offering warranties that surpass …

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Effective Methods to Attract More Customers to Your Business

There are many ways you can expand your business, so it is not very easy to know where to start. With all the options out there, like providing new products or services or targeting different markets, you might feel overwhelmed. However, if you don’t plan on innovating anytime soon, you’ll be left behind by your …

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3 Ways to Improve Customer Experience in Your Business

Sometimes, judging a book by its cover applies to businesses. The physical look of a store can attract customers or turn them off. There are physical features that appeal to customers by giving them a more convenient experience and making them more comfortable. Additions such as signages, “instagrammable” spots, and a free parking area can …

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Importance of a Company’s Customer Service and Ways to Improve It

Research shows that when customers receive excellent service from a company, they share this news to two or three people. When they receive poor customer service, however, they are most likely to tell ten to twelve others. The importance of word-of-mouth recommendations has caused US companies to lose $62 billion in profits every year just …

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